Your privacy isn't just our legal obligation — it's a core value we've held since this platform was built. This document clearly explains how we collect, use, store and protect your personal information at rajaslots.
Updated: 1 January 2026This Privacy Policy explains how RajaSlots handles your personal information. By using our platform, you agree to the collection and use of information as described here. Please read this document carefully — it is written in plain language without unnecessary legal jargon.
Rajaslots ("we", "the platform") is fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy applies to all users who access the rajaslots.win website, the rajaslots mobile app and all related services we provide.
We follow internationally recognised data protection principles, including data minimisation — we only collect information that is strictly necessary to provide the services you use. No information is collected heuristically or sold to third-party advertisers for marketing purposes.
If at any time you have questions about this policy or how we handle your data, our customer support team is ready to assist via live chat, available 24 hours a day.
RajaSlots collects personal data in several ways — information you provide directly during registration, information collected automatically as you use the platform, and information we receive from trusted third-party sources.
| Data Category | Example Information | How It's Collected |
|---|---|---|
| Identification Data | Full name, MyKad/passport number, date of birth | Registration & KYC |
| Contact Data | Email address, phone number | Account registration |
| Financial Data | Bank account number, e-wallet, transaction history | Deposit/withdrawal process |
| Usage Data | Games played, session duration, login records | Automatically during use |
| Technical Data | IP address, device type, web browser, OS | Automatically via cookies & logs |
We never collect sensitive information such as plaintext passwords, full credit card details (CVV is stored by licensed payment processors, not us), or biometric information without your explicit consent.
Every piece of data we collect has a clear and legitimate purpose. RajaSlots uses your information for the following purposes:
For marketing communications such as promotions and special offers, we will only contact you if you have given your consent. You may withdraw this consent at any time through your account settings.
RajaSlots does not sell, rent, or trade your personal data to third parties for their own purposes. However, there are certain situations where your information may need to be shared with specific parties:
In all cases, data sharing is limited to only what is necessary for the stated purpose, and all third parties are bound by confidentiality obligations as strict as our own standards.
Data security is an ongoing investment for RajaSlots, not a cost we try to minimize. We implement multiple layers of protection to ensure your data remains safe at all times:
While we take all reasonable measures, no online system can guarantee 100% absolute security. You also play a role in protecting your account — use a strong password, never share your login credentials with anyone, and enable two-factor authentication.
RajaSlots uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the platform remember your preferences and session.
Types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
As a RajaSlots user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:
Request a copy of all personal data we hold about you at any time through customer support.
Request correction of any inaccurate or incomplete data in your account.
Request deletion of your data when it is no longer needed, subject to legal compliance requirements.
Object to the processing of your data for direct marketing purposes at any time without providing any explanation.
Receive your data in a machine-readable format for transfer to another service if needed.
Request that we restrict processing of your data under certain circumstances while claims are reviewed.
To exercise any of these rights, contact our customer support team via live chat or email. We will process your request within 30 business days of receipt.
RajaSlots is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal data from minors.
Our registration process contains strict age verification steps. Should we discover that data from an underage individual has been inadvertently collected, we will take immediate action to delete that data and close the account in question without notice.
If you are a parent or guardian who believes your underage child has registered on our platform, please contact us immediately at [email protected] and we will address the matter with the highest priority.
RajaSlots retains your personal data only for as long as it is needed for the purposes it was collected, or as required by applicable law. The following are our data retention period guidelines:
When the retention period expires or you request deletion (subject to compliance exceptions), your data will be securely deleted using methods that do not allow recovery.
RajaSlots reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect user data. The "Updated" date at the top of this page indicates when the last revision was made.
For significant changes that materially affect your privacy rights, we will provide clear notice via email or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make any decisions you need to.
Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us through the available channels:
For data subject rights requests (such as requesting a copy of your data or data deletion), please clearly state "Data Privacy Request" in the subject line of your message along with your account number. This will help us process your request more quickly and accurately.
Our Commitment
Privacy protection isn't a side task — it's part of how we build and operate this platform every day.
All data transmitted between your device and our servers is protected by TLS 1.3 encryption with a 256-bit SSL key — the same standard used by Malaysia's leading banking institutions.
We only collect information we genuinely need to provide our services to you. No data is collected just for the sake of it — every piece of information has a clear purpose.
Access to user data within our internal systems is strictly limited by role and necessity. All access logs are recorded and monitored to detect any unauthorized activity.
Our security infrastructure undergoes regular audits by independent third-party cybersecurity firms. Audit findings are used for continuous improvement of our protection systems.
You can access, amend, or request deletion of your data at any time. Privacy settings in your account give you full control over your communication preferences and data management.
Marketing emails or messages are only sent if you have given your consent. Your data is never sold to any advertiser or third-party data broker under any circumstances.
Play with full confidence — your data is safe, your transactions are protected, and your privacy is respected at all times at RajaSlots.